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Retail Development Manager – France & Wallonia (Belgium)

Headquarter München
Full-time
Permanent employee

Short Description

As a Retail Development Manager, you are responsible for developing Holiday Extras’ retail activities through physical travel agencies across France and Wallonia. You build and maintain strong, long-term relationships with travel agents and partners and identify growth opportunities to further expand the business.

Key responsibilities

  • Identifies commercial opportunities and successfully converts them into growth within new and existing accounts.

  • Analyses sales data and takes action based on feedback, insights, and available data.

  • Solves problems independently and shows strong initiative.

  • Demonstrates creativity in developing new initiatives, incentives, and presentations.

  • Takes full ownership of the assigned region and maintains in-depth knowledge of it.

  • Proactively identifies and onboard new travel agencies to join our network.

  • Represents the company at retail market events and supports broader commercial initiatives.

  • Supports business growth in France in a cross-functional manner, contributing market and cultural expertise where relevant.

  • Independently plans annual marketing activities for the assigned region and accounts.

  • Initiates and manages regional and national incentive programs.

  • Creates and executes personal work schedules with minimal supervision.

  • Supports the execution of thematic campaigns designed to educate, motivate, and support travel agents (e.g. concepts focused on creating meaningful customer experiences), forming the foundation for presentations, store visits, and the annual narrative.

  • Understands partner objectives and develops plans to achieve them, aligned with Holiday Extras’ goals.

  • Adapts communication style based on the situation and the audience.

  • Acts with integrity and builds trust to ensure long-term, effective partnerships.

  • Demonstrates a solution-oriented mindset and a flexible approach when working with internal teams.

  • Builds strong networks and ensures partners feel valued and well supported during joint events.

Key skills and competencies

  • Minimum of 3 yeras' experience in the travel industry in a comparable field-based ("on the road")

  • Recognised as an expert within the assigned region, both internally and externally.

  • Able to motivate and inspire travel agents in both small and large group settings.

  • Possesses excellent presentation skills and brings energy to every session.

  • Motivated to analyse data in order to identify growth opportunities and define actions.

  • Capable of producing performance reports for partners with a strong focus on growth.

  • Understands customer segments and knows how to tailor offers to maximise profitability.

  • Communicates data clearly and concisely, both internally and to partners.

  • French at a native speaker level is mandatory to fulfil the role. English at conversational level is required since part of the reporting line is in english and the majority of colleagues are english speakers.

  • Conversational English is required, as part of the reporting line and the majority of colleagues are English-speaking

  • Strong networking skills

What to expect from HX

  • Bei uns hast Du die Möglichkeit, über Deinen Arbeitsbereich hinauszuschauen, abteilungsübergreifend mitzudenken und mit Deinen Vorschlägen und Ideen unsere Arbeitsabläufe zu optimieren. Die Freude am Miteinander und Vielfalt des Teams machen unsere einzigartige Unternehmenskultur aus.

  • Großer Zusammenhalt mit tollen Entwicklungs- und Weiterbildungsmöglichkeiten

  • Arbeitsausstattung mit Apple MacBook 

  • Zuschuss zur betrieblichen Altersvorsorge

  • Flexible Arbeitszeiten

  • Wanderlust

  • Corporate Benefits

  • Geburtstagsfrei, keiner soll an seinem großen Tag arbeiten

  • Zudem viele andere (H)Xtras wie Teamabende, Kickertisch und ein großer Garten

  • Und noch viel mehr…

Does this speak to you?

Haben wir dein Interesse geweckt, dann möchten wir gern mehr von dir sehen! Zeige uns, was du bisher texten konntest und auf welche Texte du besonders stolz bist.

Am besten machst du dir gleich selbst ein Bild von deinem zukünftigen Team: Auf unserer Karriereseite – die eigentlich eine Culture-Seite ist – haben wir alle Teams einmal vorgestellt. Im Marketing & Online Sales Team wirst du dein neues zu Hause finden: http://karriere.holidayextras.de/. Oder schau’ dir unser Video an: https://www.youtube.com/watch?v=IhDqiQqF984! 

Bitte bewirb Dich ausschließlich über unser Online Formular. Deine Ansprechpartner sind Manuel Fosati (People Lead DE) und Arno Zanello (Contracting Manager Europe).

About us

We are Holiday Extras!

We are a proud and inclusive team of over 60 colleagues, with an average age of 32.7 years. Our community represents 18 different countries, and together we speak 19 languages. Our diversity is our strength – it makes us more creative, more innovative, and allows us to see things from many different perspectives. No matter who you are or who you love, you will find a place with us. We value and celebrate the uniqueness of each individual, which is reflected in our vibrant and open company culture.

Our legendary Christmas party is a result of our inclusive atmosphere, where we dress up according to a theme and celebrate the diversity of our cultures and identities together. But the celebrations don’t stop there – we also have a passionate foosball league that is always looking for enthusiastic players who want to practice regularly and compete in tournaments. Foosball isn’t your thing? No problem! Our pumpkin carving contest and many other activities provide a great way to celebrate creativity and community.

If none of this sounds like the right fit for you, we warmly invite you to join the Fun Task Force. Here, you can bring your ideas to help create an even more enjoyable and inclusive work environment. Our doors are open to everyone, and we look forward to learning and growing from the diverse experiences and perspectives you bring.

Now, let’s talk business:

  • Our meeting rooms are named after Munich breweries.
  • As part of Holiday Extras Group (HQ in Kent), we are the European market leader in travel extras.
  • To date, we have parked approximately 55 million cars.
  • Airparks is our own in-house brand with extremely high-quality standards.
  • 11,500 travel agencies work hand in hand with us.
  • We are proud of our products, and our complaint rate is just 0.4% – and falling!
  • Globally, we offer approximately 282,000 parking spaces, 37,600 hotels, and 50 airport lounges.


But the best way to get to know your future team is to see it for yourself! On our careers page – which is actually more of a culture page – we introduce all our teams. In the HX Team, you’ll find your new home:
http://karriere.holidayextras.de/

Or check out our video:
https://www.youtube.com/watch?v=IhDqiQqF984