Country Manager NL

Festanstellung, Vollzeit · NL

Beschreibung

Role Purpose

The Country Manager for the Benelux Market will be responsible for driving the growth and profitability of the Holiday Extras business in the Benelux regions. This includes managing operations, developing and implementing a localised growth strategy, optimising supply and partnerships, and ensuring seamless integration with the broader European business. The role requires strong leadership, market knowledge, and the ability to manage multiple stakeholders, including supply partners, customers, and internal teams.

Diese Aufgaben erwarten Dich bei uns:

Key Responsibilities

Strategic Leadership

Develop and execute a localised growth strategy for the Benelux market, aligned with our overall EU strategic objectives.
Identify and prioritise growth opportunities, including new supply and distribution partnerships, marketing initiatives, and customer and product experience improvements.
Provide leadership for cross-functional teams, ensuring a collaborative approach to achieving goals.

Supply Management

Optimise the supply portfolio by identifying and contracting best-margin parking locations across key airports.
Regularly audit supply to ensure quality and competitiveness.
Negotiate contracts and maintain strong relationships with parking providers.
Work closely with the Airparks team to explore sublets and other opportunities with partners to maximise revenue generation from Quick Parking sites.

B2C Trading and Marketing

Collaborate with the marketing team to develop and execute targeted SEA, SEO, and direct digital marketing campaigns.
Monitor key performance metrics such as bookings, revenue, and customer acquisition and operating costs.
Develop strategies to increase direct bookings and market share in the B2C segment.
Support branding, logistics, and product development initiatives tailored for the Dutch market.
Run B2C weekly trading sessions, ensuring all data and analysis are prepared in advance and actions for change documented and delivered.

B2B Partnerships

Work closely with the relevant members of the Partnerships Team to build and manage relationships with B2B partners, including travel agents, corporate clients, and aggregators.
Develop and capitalise on one-off B2B booking opportunities such as local trade fairs and corporate events.
Work closely with the New Business development team to Identify and pursue strategic partnerships to drive growth and expand the market footprint.

Operational Excellence

Oversee the integration of new supply into the platform.
Ensure localised platform features such as translations, payment options, and landing pages are optimised for the Benelux and cross-border markets.
Work closely with customer support teams to address market-specific needs and enhance service levels.

Financial and Data Management

Develop and manage the Benelux market P&L, ensuring revenue and profitability targets are met.
Monitor and analyse market performance, providing insights and recommendations to drive growth.
Ensure financial processes such as supplier payments and commission collection are efficient and accurate.
Collaborate with finance operations to ensure robust compliance with local financial requirements.

Stakeholder Engagement

Act as the primary point of contact for Benelux market partners, suppliers, and regulatory bodies.
Represent the company at industry events, forums, and meetings to enhance brand visibility and relationships.
Maintain close working relationships with key service providers such as transport companies and outsourced customer support providers.
Present country performance and strategic plans to a wide group of executive stakeholders at monthly EU trading and quarterly EU performance circle.

Das bringst Du mit:

Key Skills and Competencies

Technical Skills

Strong understanding of the travel industry and the Benelux market.
Proven experience in contract negotiation, supply chain management, and B2B/B2C business models.
Data-driven decision-making and ability to interpret performance metrics.

Leadership and Communication

Ability to lead cross-functional teams and influence internal and external stakeholders.
Excellent communication skills, both written and verbal, in Dutch and English.

Strategic Thinking and Problem-Solving

Ability to think strategically while maintaining a hands-on approach to operational challenges.
Strong problem-solving skills and adaptability in a dynamic environment.

Qualifications and Experience

Education: Bachelor’s degree in Business Administration, Marketing, or a related field. MBA is a plus.
Experience: Minimum of 5 years in a leadership role within the parking, travel, or transportation industry.
Languages: Fluency in Dutch and English.

Du fühlst Dich angesprochen?

Then apply via our application tool, including your salary expectations. We are very interested in learning more about you and your motivation.
Your points of contact are Ian Copley (European Operations Director) and Manuel Fosati (People Lead Germany).

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Über uns

We are Holiday Extras!

Wir sind ein stolzes und inklusives Team von über 60 Kolleg:innen, deren Altersdurchschnitt bei 32,7 Jahren liegt. Unsere Gemeinschaft repräsentiert 18 verschiedene Länder und gemeinsam sprechen wir 19 Sprachen. Unsere Diversität ist unsere Stärke – sie macht uns kreativer, innovativer und ermöglicht es uns, aus vielen unterschiedlichen Perspektiven zu blicken. Egal, wer du bist oder wen du liebst, bei uns findest du einen Platz. Wir schätzen und feiern die Einzigartigkeit jedes Einzelnen, und das spiegelt sich in unserer lebendigen und offenen Unternehmenskultur wider.

Unsere legendäre Weihnachtsfeier ist das Resultat unserer inklusiven Atmosphäre, bei der wir uns nach einem bestimmten Motto verkleiden und gemeinsam die Vielfalt unserer Kulturen und Identitäten feiern. Doch die Feierlichkeiten enden hier nicht – wir haben auch eine leidenschaftliche Kicker-Liga, die stets auf der Suche nach begeisterten Spieler:innen ist, die regelmäßig zusammen üben und sich in Turnieren beweisen wollen. Kickern ist nichts für dich? Kein Problem! Unser Kürbis-Schnitzwettbewerb und viele weitere Aktionen sind eine gute Möglichkeit, Kreativität und Gemeinschaft zu feiern.

Wenn das immer noch nicht das Richtige ist, laden wir dich herzlich ein, dich der Fun-Task-Force anzuschließen. Hier kannst du deine Ideen für ein noch schöneres Miteinander einbringen und gemeinsam mit uns daran arbeiten, ein noch inklusiveres und unterstützendes Arbeitsumfeld zu schaffen. Unsere Türen stehen offen für alle, und wir freuen uns darauf, von den vielfältigen Erfahrungen und Perspektiven, die du mitbringst, zu lernen und zu wachsen.

Jetzt aber zurück zum Business:

Unsere Meeting-Räume sind nach Münchner Brauereien benannt
Mit unserer englischen Muttergesellschaft, die in Kent (UK) sitzt, sind wir europaweiter Marktführer in der Vermittlung von Reise Extras.
Bis heute haben wir ca. 55 Millionen Autos geparkt
Airparks ist unsere eigene Hausmarke mit sehr hohen Qualitätsstandards
11.500 Reisebüros arbeiten mit uns Hand in Hand
Auf unsere Produkte sind wir stolz und unsere Reklamationsquote liegt bei 0,4 %, Tendenz fallend
Weltweit bieten wir ca. 282.000 Parkplätze, 37.600 Hotels und 50 Airport Lounges an

Am besten machst du dir gleich selbst ein Bild von deinem zukünftigen Team: Auf unserer Karriereseite – die eigentlich eine Culture-Seite ist – haben wir alle Teams einmal vorgestellt. Im HX Team wirst du dein neues Zuhause finden: http://karriere.holidayextras.de/. Oder schau’ dir unser Video an: https://www.youtube.com/watch?v=IhDqiQqF984!

Short Description

Key responsibilities

Strategic Leadership

Develop and execute a localised growth strategy for the Benelux market, aligned with our overall EU strategic objectives.
Identify and prioritise growth opportunities, including new supply and distribution partnerships, marketing initiatives, and customer and product experience improvements.
Provide leadership for cross-functional teams, ensuring a collaborative approach to achieving goals.

Supply Management

Optimise the supply portfolio by identifying and contracting best-margin parking locations across key airports.
Regularly audit supply to ensure quality and competitiveness.
Negotiate contracts and maintain strong relationships with parking providers.
Work closely with the Airparks team to explore sublets and other opportunities with partners to maximise revenue generation from Quick Parking sites.

B2C Trading and Marketing

Collaborate with the marketing team to develop and execute targeted SEA, SEO, and direct digital marketing campaigns.
Monitor key performance metrics such as bookings, revenue, and customer acquisition and operating costs.
Develop strategies to increase direct bookings and market share in the B2C segment.
Support branding, logistics, and product development initiatives tailored for the Dutch market.
Run B2C weekly trading sessions, ensuring all data and analysis are prepared in advance and actions for change documented and delivered.

B2B Partnerships

Work closely with the relevant members of the Partnerships Team to build and manage relationships with B2B partners, including travel agents, corporate clients, and aggregators.
Develop and capitalise on one-off B2B booking opportunities such as local trade fairs and corporate events.
Work closely with the New Business development team to Identify and pursue strategic partnerships to drive growth and expand the market footprint.

Operational Excellence

Oversee the integration of new supply into the platform.
Ensure localised platform features such as translations, payment options, and landing pages are optimised for the Benelux and cross-border markets.
Work closely with customer support teams to address market-specific needs and enhance service levels.

Financial and Data Management

Develop and manage the Benelux market P&L, ensuring revenue and profitability targets are met.
Monitor and analyse market performance, providing insights and recommendations to drive growth.
Ensure financial processes such as supplier payments and commission collection are efficient and accurate.
Collaborate with finance operations to ensure robust compliance with local financial requirements.

Stakeholder Engagement

Act as the primary point of contact for Benelux market partners, suppliers, and regulatory bodies.
Represent the company at industry events, forums, and meetings to enhance brand visibility and relationships.
Maintain close working relationships with key service providers such as transport companies and outsourced customer support providers.
Present country performance and strategic plans to a wide group of executive stakeholders at monthly EU trading and quarterly EU performance circle.

Key skills and competencies

Technical Skills

Strong understanding of the travel industry and the Benelux market.
Proven experience in contract negotiation, supply chain management, and B2B/B2C business models.
Data-driven decision-making and ability to interpret performance metrics.

Leadership and Communication

Ability to lead cross-functional teams and influence internal and external stakeholders.
Excellent communication skills, both written and verbal, in Dutch and English.

Strategic Thinking and Problem-Solving

Ability to think strategically while maintaining a hands-on approach to operational challenges.
Strong problem-solving skills and adaptability in a dynamic environment.

Qualifications and Experience

Education: Bachelor’s degree in Business Administration, Marketing, or a related field. MBA is a plus.
Experience: Minimum of 5 years in a leadership role within the parking, travel, or transportation industry.
Languages: Fluency in Dutch and English.

Does this speak to you?

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About us

We are Holiday Extras!

We are a proud and inclusive team of over 60 colleagues, with an average age of 32.7 years. Our community represents 18 different countries, and together we speak 19 languages. Our diversity is our strength – it makes us more creative, more innovative, and allows us to see things from many different perspectives. No matter who you are or who you love, you will find a place with us. We value and celebrate the uniqueness of each individual, which is reflected in our vibrant and open company culture.

Our legendary Christmas party is a result of our inclusive atmosphere, where we dress up according to a theme and celebrate the diversity of our cultures and identities together. But the celebrations don’t stop there – we also have a passionate foosball league that is always looking for enthusiastic players who want to practice regularly and compete in tournaments. Foosball isn’t your thing? No problem! Our pumpkin carving contest and many other activities provide a great way to celebrate creativity and community.

If none of this sounds like the right fit for you, we warmly invite you to join the Fun Task Force. Here, you can bring your ideas to help create an even more enjoyable and inclusive work environment. Our doors are open to everyone, and we look forward to learning and growing from the diverse experiences and perspectives you bring.

Now, let’s talk business:

Our meeting rooms are named after Munich breweries.
As part of Holiday Extras Group (HQ in Kent), we are the European market leader in travel extras.
To date, we have parked approximately 55 million cars.
Airparks is our own in-house brand with extremely high-quality standards.
11,500 travel agencies work hand in hand with us.
We are proud of our products, and our complaint rate is just 0.4% – and falling!
Globally, we offer approximately 282,000 parking spaces, 37,600 hotels, and 50 airport lounges.

But the best way to get to know your future team is to see it for yourself! On our careers page – which is actually more of a culture page – we introduce all our teams. In the HX Team, you’ll find your new home:
http://karriere.holidayextras.de/

Or check out our video:
https://www.youtube.com/watch?v=IhDqiQqF984

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Wir freuen uns auf Dich!

Wir freuen uns über Dein Interesse an Holiday Extras GmbH. Bitte fülle das folgende kurze Formular aus. Solltest Du Schwierigkeiten mit dem Upload Deiner Daten haben, wende dich gerne per Email an menschen@holidayextras.de.